Frequently Asked Questions
Do you ship across India?
Yes! We currently ship to all locations across India. Delivery typically takes 4–7 business days depending on your city.
Do you offer Cash on Delivery?
Absolutely. COD is available on all orders at checkout — no extra charges, just pay when your order arrives.
How do I track my order?
Once your order ships, you'll receive a tracking link via SMS or email so you can follow your package every step of the way.
What if I want to return or exchange a product?
We offer a 15 day return window from the date of delivery. Just reach out to us with your order number and we'll guide you through the process — return shipping is on us!
Still have a question? Drop us a message below and we'll get back to you within 24 hours
Got a Question? We're Here.
- Email: velonestlife@gmail.com
- Based in Jaipur, India
- Response time: Within 24 hours